OUR PRODUCT QUALITY
NEW PRODUCT
NEW [NEW PRODUCT]
New goods are products that we buy directly from leading IT manufacturers. We mainly buy and sell laptops, PCs, servers/storage, monitors and tablets. Gruber Beratung buys large quantities of New Retail products, which are resold in the original packaging together with the original manufacturer's warranty.
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Condition |
New product. |
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Packaging |
Original packaging - factory sealed. |
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guarantee |
Full manufacturer's warranty |
BULK [NEW PRODUCT]
Bulk goods are new goods that are delivered either with opened original packaging or with neutral packaging. The goods come with a full manufacturer's guarantee.
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Condition |
New product. |
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Packaging |
Opened original packaging or neutral packaging. |
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guarantee |
Full manufacturer warranty. |
MANUFACTURER REMANUFACTURED QUALITY
Remanufactured products are products that are competitively priced and of the same high quality as original products and are sold directly by the manufacturer or IT reseller. The products are surplus production from manufacturers, returned demo models or products with damaged packaging. Other products have been returned by customers in connection with canceled orders or exchanged through exchange programs. Remanufactured products are of high quality and are often brand new, completely refurbished and tested by certified technicians.
GOLD [NEW]
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Condition |
New Product |
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Packaging |
original packaging or special packaging |
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guarantee |
Full manufacturer's warranty |
SILVER [NEW]
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Condition |
New product with minor cosmetic, visible scratches - on the case only, NOT on the screen. |
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Packaging |
Original packaging or special packaging. |
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guarantee |
Full manufacturer warranty. |
BRONZE [NEW]
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Condition |
New product with minor cosmetic visible scratches and signs of wear - on the case only, NOT on the screen. |
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Packaging |
Original packaging or special packaging. |
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guarantee |
Full manufacturer's warranty |
DEMO [NEW PRODUCT]
|
Condition |
Demo model / demonstration device with cosmetic and visible scratches and signs of wear. |
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Packaging |
Neutral, brown packaging. |
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guarantee |
Full manufacturer warranty. |
REMANUFACTURED & REFURBISHED
REMANUFACTURED | PREMIUM REFURBISHED
Teqcycle | Premium quality makes the difference. Teqcycle is a remanufactured product of the highest quality. The product has been remanufactured both technically and physically so that it appears as good as new. It is 100% functional.
TEQCYCLE PREMIUM +
We call it Teqcycle Premium+ when products have been refurbished to a perfect condition. Products with Premium+ condition have been repainted and feel like new.
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Guarantee: |
3-year bring-in warranty (battery 1 year). |
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battery |
Battery capacity >80% (compared to a new battery). |
TEQCYCLE PREMIUM
We call it Teqcycle Premium when products are in very good condition. Products in Premium condition have been polished or given a new surface so that they feel almost like new.
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Guarantee: |
2-year bring-in warranty (battery 90 days). |
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battery |
Battery capacity >70% (compared to a new battery). |
REFURBISHED HARDWARE | GENERAL OVERHAUL
We offer 3 levels of refurbished IT equipment - Grade A, B and C - with a warranty of up to 2 years RTB (Return to Base).
GRADE A
A laptop in Grade A is in overall good condition, meaning there are not many signs of wear.|
Screen: May have small and almost invisible pressure marks or dead pixels. They are not visible when the screen is on. Keyboard / Mousepad: Overall good condition, no defects or missing keys, but possible signs of wear. Battery: Functional. A Grade A laptop does NOT have the following defects:Damaged plastic parts or damaged interface connections.Traces of removed acid/anti-theft stickers may show color differences, however, if a normal sticker has been removed. |
GRADE B
A Grade B laptop is in fair condition and shows signs of use.|
Screen: Pressure marks, bright spots, dead pixels, and small scratches may appear on the screen, even when the screen is turned on. Keyboard / Mousepad: In reasonable condition, no defects or broken keys, but may show signs of use. Battery: Functional A laptop in Grade B does NOT have the following defects: No broken plastic parts or damaged interface connectors. However, traces of removed acid/anti-theft stickers may show color differences if a normal sticker has been removed. |
GRADE C
A laptop in Grade C is in a less good condition - visible wear and tear.It is expected that a laptop in Grade C will have at least one of the following defect examples.
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Screen: Pressure marks, dead pixels, scratches or cracks on the screen. Keyboard / Mousepad: Worn condition, but fully functional. Battery: You may need to connect the charger for the computer to work, but the battery usually works. Broken plastic parts. Defective USB ports, at least one of which is working. Stains after removing anti-theft stickers, acid removal stains. |